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December 28, 2009

Jake Walter

123 Arizona Street

Dear Mr. Walter,

On December 26, 2009 I purchased a humidifier model R16 from your ABC Company, in the amount of $70 to be charge to my Visa card.

Together with this letter are the copies of my receipt and my credit statements.

Upon checking the credit statement I see that your company has entered it into my account twice. You can see the both charges highlighted on the statement copy.

I would like you to take a further action with this duplicate charge in my account immediately.

If you need any additional information please don’t hesitate to call me at (123) 123-4567.

Thank you fro your prompt assistance with this matter.

Respectfully yours,

(Signed)

Dennis Hall

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